Shipping policy

Last updated: August 27, 2026

Family Grown Trees is a trade name of Swensen Farms Corporation, 6340 U.S. 95, Fruitland, ID 83619, United States. We are a family-run business, and we take real care getting healthy plants packed and safely on their way to you. Below is everything you need to know about how we ship.

Shipping Rates

Shipping is free on every order. There is no minimum to reach and no discount code to enter. Shipping is already included in the price you see on the product page, so no shipping charge is added at checkout.

Free shipping covers standard ground delivery within the contiguous 48 United States.

Order Processing

Every order is packed to order by hand so your plant travels safe. Orders typically process and ship within 1-3 business days. During busy seasons, promotions, or holidays, processing may take a little longer. We appreciate your patience. Orders are packed and shipped Monday through Friday, excluding holidays.

You will receive a confirmation email when you order, and a second email with tracking as soon as your plant ships.

Where We Ship

We ship within the contiguous 48 United States. We are unable to ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or international addresses.

Agricultural (state) restrictions: Because live plants are regulated, certain plants cannot legally be shipped to certain states. If an item cannot ship to your address, our site will let you know, and we will not be able to include that item in your order. This protects local ecosystems and keeps us compliant with state and federal agricultural rules.

Delivery Times

Once shipped, most orders arrive within 3-7 business days, depending on your location and the carrier. We ship via FedEx and UPS. Delivery estimates are not guaranteed, as transit times are ultimately controlled by the carrier.

Seasonal & Weather Holds

Plants are living things, and extreme temperatures during transit can harm them. To protect your order, we may delay shipping during periods of extreme heat or cold in your area, or hold an order until conditions are safe for the plant to travel. If we need to hold your order for weather, we will do our best to keep you informed. This gives your plant the best possible chance of arriving healthy.

Tracking Your Order

When your order ships, we will email you a tracking number. Please allow up to 24-48 hours for tracking to update after you receive it.

Incorrect Addresses & Failed Deliveries

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us as undeliverable because of an incorrect or incomplete address, we will reach out to arrange reshipment, and a reshipment charge may apply. Refused shipments of live plants cannot be refunded.

Damaged or Unhealthy on Arrival

We stand behind every plant we ship. If your order arrives damaged, or a plant looks unhealthy on arrival, contact us within 14 days of delivery with your order number and clear photos, and we will send a free replacement or issue a full refund. Full details are in our Refund & Returns Policy.

Questions?

We are happy to help. Reach us at support@familygrowntrees.com or (208) 922-8622 and a real person on our team will get back to you.

Great website and product!! we are anxious to order again

I’ve ordered many trees and plants online, with fingers crossed that they will show up well. This was one of the best, thoughtfully packaged tree or plant I’ve received. Not to mention the health of the tree! I couldn’t be more excited! The plant people out there will get it 🌿🙏

Found Family Grown Trees online and ordered this key lime tree. I was super impressed with the shipping time.

Lovely, helpful employees! So many plants. I got an excellent deal on hanging baskets and i will be back! 😍🧡

OUTSTANDING!! 10 OUT OF 10. Forget what you know about a well run nursery, this place changes the rules. Knowledge, customer service, polite accommodating people. The owners are involved, and lead a fantastic team of hard working careing staff. You have a question, they have the answer. Do you like original, well done arrangements that will compliment the most particular patron? They have several options. Do you like original art? Welcoming environment? Knowledgeable staff? Easy accommodating shopping for your horticulture needs? They have all that and more. Will be back again and again. Stop in, see what you are missing. Flowers, trees, vegetables, custom arrangements, the list is long. This is not a paid review nor was this review solicited. People just need to know. Its that good.

I make my way from Meridian a few times a year for their plants. No one beats their selection and quality. The locally owned-Idaho native family environment is easy to want to support. The flower baskets are a highlight of my summer! They last well into the fall and have a vast variety of fun and creative looks!

Super helpful and great knowledge.
Drew was fantastic he delivered our trees and was very helpful in getting them in and answering any questions we had.

Inbound truck delivering here. Call ahead, they will help guide you in and clear room for you to park. Friendly and easy to work with, and went above and beyond what most places do when it comes to leaving little trace of the load in my trailer (drivers running floral loads know exactly how rare this is!!! ). Would work with them again in a heartbeat!

Good selection for end of season. Great prices!

Country Flower Nursery always has a great selection of trees, bushes, and plants, have never been disappointed. They are also about the only plant nursery around this area (not counting the big box stores that have garden departments). The staff here knows their plants well and are friendly to work with. I'll definitely be back!

Bought these flowers and some HUGE tomato plants. The people there are so sweet and helpful and all their plants are healthy and gorgeous! You'll have a hard time choosing because their variety is incredible.

Staff are informed and eager to assist. Amazing available product. Go visit this place! You will be glad you did.

Very nice selection of trees. Staff were helpful and even helped me load my purchase.

Always helpful

Bought a bunch of fruit trees from them and a small number of them didn’t make it through the winter but they took care of it fairly for us. Make sure and purchase the warranty!

Good place to go great selection of plants that are healthy

Definitely need to check this place out.

This place is amazing. Under new ownership this spring. Three huge greenhouses stuffed to the max with gorgeous healthy plants. The biggest and best selection of hanging baskets I have ever seen. We stopped at Zamzow's first and were very disappointed by the meager selection.

We have 6 large pots leading to our front door and we bought amazing flowers to fill them. The only place I have ever been that is semi comparable is Edwards in Boise. It is well worth the drive to the Fruitland exit to buy your plants and trees. Huge selection of EVERYTHING.

Last year bought our stuff at Fred Meyer, but it can't hold a candle to this selection, quality and price. I strongly recommend this nursery to anyone looking for the best quality and value.

Lots of parking and not overcrowded for easy shopping. Great employees. Very helpful!

Love this place. Worth the drive! So many beautiful flowers! Staff is amazing! Very helpful and knowledgeable.

Thank you for all your help Roger and staff. You have beautiful trees. We planted them today.

From mid March to mothers day they make the most GORGEOUS hanging flower baskets. Such variety and beauty. Pick one up for mom or your spouse.

My favorite store!

Great selection and good pricing. Friendly help.

Normally, early spring plants a bit spendy but great plants. Lots of Varieties!

Now: Good 1/2 price sale on flowers, veggies. Also made up baskets on sale, which good since they are a bit neglected.

Most all of the gals are real friendly & helpful...just a few, not so.

Tree's & Shrubs - Not on sale.

I found out about this place because they were clearing out inventory due to a lack of staff to care for it; but I will come back in future years because of the quality I found. The flowers are beautiful and the people are friendly and helpful. It is about a 30 minute drive from where I live, but it will be well worth it when I am trying to fill out my gardens each spring.

Great flowers and good prices 👌 👍

Great selection healthy plants and reasonable prices. Everyone was very friendly and helpful.

Awesome, beautiful plants! Highly recommend starting your plant search here!

Wonderful selection; I could spend hours here looking at all the beautiful plants! Will definitely be back

This place is THE BEST! HUUUGE selection of flower baskets, trees, plants, garden supplies and even local cheeses, honey and more. 10/10 highly recommend. 😃🪴🌞🌷🌱🌲🌳🌻🌿🍀

So excited that they have reopened. Congratulations on hanging in there through the difficult times. I'm so excited to see the greenhouses for sale! I didn't know you sold them.

Excellent choice of garden plants and trees.

Your cart is empty

Your cart

Estimated total