Contact

We'd love to hear from you. Whether it's a question about a plant, help choosing for your zone, or a warranty claim, our family is here to help — and we usually reply within 1–2 business days.

Email us


The fastest way to reach us for any question or order help.

Visit our nursery

Family Grown Trees
6340 U.S. 95
Fruitland, ID 83619

Filing a plant guarantee or warranty claim?

We've got you. To get your replacement or store credit sorted as fast as possible, email (or use the form below) and include:

  • Your order number
  • Your delivery date
  • Clear, well-lit photos of the plant, and of the packaging if it arrived damaged — photos are required to process any claim

Full details are on our Plant Guarantee page.

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